Critical Incident Management

From the moment we reached out to CIM at the start of the pandemic they have been an integral part of our public safety program ever since! From providing officers to manage traffic and safety at our COVID Testing site with thousands of patients coming through each week for 2+ years, to providing more elite officers with our same level of training to augment our internal hospital security force whenever needed.

"The CIM team handled a stressful and potentially dangerous situation at our location perfectly, as they always do.  Highly recommend their security guard services."

"Talles, and his team are always up for any challenge, and always provide great security guards when needed.  Our Security & Safety Department couldn't meet everyday challenges without the support of our partners at CIM Security."

"After hiring and firing multiple security companies we finally contracted with CIM Security.  Their professionalism and attention to detail prevented our equipment from being stolen and water damage from occurring in our new construction.  They saved us thousands!"

We have been using CIM for over a year and there is a reason why we have not looked elsewhere. Every time there is a request to change policy or add some extra measures it is addressed immediately. They also gave us the right guy for the job. Jim’s attention to detail is next level and something we would never have gotten from a big name chain security firm. This is why we went with CIM over those other guys. Very happy with the continued support.

We decided on this local service for all our security needs over a year ago. They are honest, flexible, and fair. They are not just another company, but a partner, focused on the relationship. Talles and Dan are great to work with and go above and beyond the call. We are very pleased to extend this into a long term relationship.

Our account managers, Justis and then Talles, have always been available whenever called upon to address any issues as they arise. They flawlessly adapt to changes often in real-time with little notice. They are the true epitome of customer service and professionalism.

We have used CIM's services for a little over two years now. By far one of the best companies we have contarcted. We continue to be impressed with their professionalism and customer service. Highly recommend their services!

We have been utilizing CIM’s Services for over a year now and can not say enough wonderful things about each team member. Our requests are always handled with a sense of urgency and professionalism. As our business needs change throughout the year, the Team at Critical Incident Management has shown us flexibility, agility, and reliability. During higher escalation events Dan, Talles and their team provide our business with confidence and security.